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BCT.tech ยท Concept Workflow
Inbox OpsConcept workflow

Mail -> AI -> To-do boards

Email Review -> Trello / Asana Routing

Read shared inboxes, separate spam from important threads, extract action items, and create the right task in Trello or Asana with the original context attached.

Gmail / OutlookTrelloAsana

Separate noise from real work before staff lose time triaging threads by hand.

Extract due dates, owners, and action items straight from the message context.

Create the right Trello or Asana task with the source thread attached for follow-up.

Visual workflow map

See how the work actually moves

Source material enters on the left, the AI agent works in the middle, destinations sit on the right, and human checkpoints stay visible underneath.

What comes in
Shared inbox or review queue
Mail
AI agent layer

Mail -> AI -> To-do boards

Read shared inboxes, separate spam from important threads, extract action items, and create the right task in Trello or Asana with the original context attached.

Spam filteringImportance sortAction extraction
Where it lands
Trello, Asana, reminders
To-do boards
01 Intake

Watch a shared inbox, queue, or review alias for new threads.

02 AI read

Score importance, group related replies, and suppress obvious spam or duplicate noise.

03 Route

Pull out action items, deadlines, customers, and routing context from the message body.

04 Review

Review any thread the model marks as ambiguous before it gets routed.

Human checkpoints
Review any thread the model marks as ambiguous before it gets routed.
Tune spam vs. important thresholds with your real inbox patterns.
Keep escalation, owner assignment, and board rules visible to the team.
Typical flow

How the system usually moves

01

Watch a shared inbox, queue, or review alias for new threads.

02

Score importance, group related replies, and suppress obvious spam or duplicate noise.

03

Pull out action items, deadlines, customers, and routing context from the message body.

04

Create the task in the right board or project and add reminders for anything still waiting on a human.

Human review

Where people should stay in the loop

Review any thread the model marks as ambiguous before it gets routed.

Tune spam vs. important thresholds with your real inbox patterns.

Keep escalation, owner assignment, and board rules visible to the team.

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