Back
BCT.tech ยท Concept Workflow
Finance OpsConcept workflow

Invoices -> AI -> Follow-up

QuickBooks -> Invoice Follow-Up Engine

Watch unpaid invoices, decide the right cadence, then send reminders across email, SMS, CRM notes, and printable letters without staff rebuilding the same outreach each time.

QuickBooksSMSCollections flow

Monitor aging invoices without relying on someone to manually rebuild the same reminder sequence.

Adjust cadence and channel based on amount due, age, and account history.

Log every touchpoint back into the customer record so collections context stays visible.

Visual workflow map

See how the work actually moves

Source material enters on the left, the AI agent works in the middle, destinations sit on the right, and human checkpoints stay visible underneath.

What comes in
QuickBooks invoices
AI agent layer

Invoices -> AI -> Follow-up

Watch unpaid invoices, decide the right cadence, then send reminders across email, SMS, CRM notes, and printable letters without staff rebuilding the same outreach each time.

Reminder timingMessage draftingRouting
Where it lands
Email, text, letters, CRM notes
Follow-up
01 Intake

Watch QuickBooks for invoices that cross the next reminder threshold.

02 AI read

Choose the next outreach pattern based on invoice age, balance, and account context.

03 Route

Draft the right reminder across email, text, CRM notes, or printable mail.

04 Review

Hold high-value or sensitive accounts for manual review before escalation.

Human checkpoints
Hold high-value or sensitive accounts for manual review before escalation.
Approve late-stage letters or channel changes when tone matters.
Keep accounting staff in control of exception handling and payment disputes.
Typical flow

How the system usually moves

01

Watch QuickBooks for invoices that cross the next reminder threshold.

02

Choose the next outreach pattern based on invoice age, balance, and account context.

03

Draft the right reminder across email, text, CRM notes, or printable mail.

04

Log the outreach and schedule the next step automatically if payment still does not arrive.

Human review

Where people should stay in the loop

Hold high-value or sensitive accounts for manual review before escalation.

Approve late-stage letters or channel changes when tone matters.

Keep accounting staff in control of exception handling and payment disputes.

More concept workflows

Keep exploring adjacent automation patterns

Browse all concept workflows